A software upgrade is simply a legal form of extortion run by software houses with colouful imagination skills resulting in the extraction of huge sums of money from companies for doing little or no work.
If your company relies on external 'technical expertise' then the software house will squeeze your every last dollar. For example, they may state that you’re required to migrate from version 4.1.5 to 4.1.6 as they are no longer supporting version 4.1.5.
They will then highlight all the advantages of the new version such as:-
Increased Reporting functions (a print function has been added)
Performance Advantages (crap programs replaced by less crap coded programs)
Etc
The software company will then dispatch two trainees to carry out the upgrade and hand over a support pack with the only change from last year’s being the year printed on the cover. The upgrade will result solely in a description field being extended by 10 characters and just for good measure, the two trainees will charge you for travel, food, accommodation, smoking cannabis and watching porno flicks in their hotel room.
You will be charged several thousand of pounds for ensuring you still receive second rate support as you are now on the latest version (until the next version comes out in three months times and you do this all again), and have to pay your own staff extra for working weekends just to watch two semi drunk trainees put a cd in a server and press GO!
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